Delivery Details

Home Delivery -

If you require delivery, then we offer FREE shipping throughout the UK mainland on weekdays. If you live 'off-shore' in the UK, such as the Scottish Isles, then there is an additional delivery charge, please call or mail us for a quote. All of our deliveries are completed by a parcel carrier, either DX Parcels or Tuffnells, or delivered in our van. 

Once ordered, we will contact you to arrange a delivery day - you can select any weekday to receive your order. However, unfortunately, we cannot offer specific times because large items can't travel on live time tracking. 

 

Note - We will be on holiday from Saturday 19th February until Thursday 24th February. Phones will be closed, however we will still be checking email daily so please send any questions or concerns there. Deliveries will recommence Monday 28th February. 

 

  

 

Please be aware of the following points, and call us if you are unsure of any details:

 

  • Stock items are delivered within 5 to 10 working days. If you have an urgent requirement, such as next day delivery, please call us for details, we can often help. 
  • Special order items may take significantly longer in the case of Innovation sofa beds this may be up to 14 weeks. Information is provided on each product page look for the Product Information section for delivery information and product specifications. 

 

If you prefer please feel free to call us on 01752 662030 and ask as many questions as you wish to ensure your purchase will arrive on time and when you need it!

Deliveries are carried out by ourselves, or by a parcel carrier, subject to your location. 

All deliveries will be booked in with you beforehand. 

You will be required to be available to receive your delivery on the specified day. Although we can choose a day to suit your requirements, we will not be able to specify a time when the delivery is completed by a parcel carrier. 

We try to ensure that deliveries arrive on time and in perfect condition. However, we can be held up by traffic conditions and the dreaded roadworks! We aim to keep you informed of any delays to minimise any inconvenience to you.

Please also note that the parcel carriers can only bring the goods to the front door of your address, they can not place them upstairs or within your property. If you live in a flat the parcel carriers may only bring the goods to the entrance of the flats building. Most of our products can be easily moved by one person but if you are unsure about specific items please call for details.

If you have any questions regarding delivery, please don't hesitate to give us a call or drop us an email.

 

           

 

The Republic of Ireland, Europe & UK Offshore - 

Sorry - we have had to suspend delivery to Ireland, Northern Ireland and The Channel Islands, for the time being, this is due to Brexit and we hope to resume this service as soon as we have clarity regarding the cost and delay implications for our customers and ourselves.

We can still deliver to Scottish Islands so please contact us for a quote.

 

Customer Collection - 

We can now offer you the choice to collect your purchase from our premises in Plymouth, Devon, located within the HQ Building on Union Street, postcode PL1 3HQ.

We will contact you when you place your order to advise you of when your purchase will be ready for collection and arrange a suitable day. If you wish to arrange this before placing your order or have any questions, please call us on 01752 662030

 Shop Collection times: 

 Monday to Friday 10:00am to 4:00pm 

 Saturday 10:00am to 2:00pm

 Collections by appointment only, please. 

A large hatchback or estate car would be needed for most purchases.